Ombudsman
Client service and satisfaction are our priority. If you have a concern about any of our products or services, you can contact our Ombudsman’s office.
For more information about our process for addressing concerns about your financial products and services, download the Client Satisfaction Process brochure [PDF].
- Mailing address
Ombudsman
London Life Insurance Company
255 Dufferin Avenue
London, Ontario, Canada
N6A 4K1
- Fax number
(519) 435-7679
- Contact the Ombudsman by email
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Deaf or Hard of Hearing Line
If you use a TTY machine, contact us at
1-800-990-6654.
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