Canada Post Strike

To find out how the strike may impact you, please make a selection below.

Individual Investments

 

London Life is committed to lessening the effect of the Canada Post strike.

 

For specific concerns about your investments, please speak with your financial security advisor and investment representative or contact the Client Service Centre at the number below.

 

If you’re expecting a payment or documents from us

 

For urgent payments, we’ll send cheques by courier. Expect non-urgent payments and other non-urgent mail to arrive after postal service resumes.

 

How to send a payment to us

 

·        Send a cheque by courier, to the addresses below.

 

·        Set up an electronic funds transfer (ETF), so your payment is made from your account electronically. To arrange this, speak to your advisor and investment representative or contact our Client Service Centre at the number below.

 

·        Drop off your cheque at your financial security advisor and investment representative’s office.

 

How to send documents to us

 

·        Send documents by fax or courier, to the addresses below.

 

·        Drop documents off at your advisor’s and investment representative’s office.

 

To call your Client Service Centre

 

·        London Life investments: 1-877-566-5433

 

·        Mutual fund business through Quadrus Investment Services Ltd.: Call an investment services representative at 1-888-532-3322

 

Addresses for sending your payments and documents by courier

 

London Life Wealth Management (segregated fund investments)

 

·        Quebec: London Life, 2001 Robert Bourassa Blvd., Suite 540, Montreal QC  H3A 1T9

 

·        Other provinces: London Life, 255 Dufferin Ave. T424, London ON  N6A 4K1

 

Mutual fund business through Quadrus Investment Services Ltd.: Send to your investment representative.

 

Fax numbers

 

Investments: 877-814-6492, 855-463-0033

 

Mutual fund business through Quadrus Investment Services Ltd.:

 

·                            Quebec: 1-866-790-0911

 

·                            Other provinces: 1-877-814-6492

 

Residential Mortgages

 

Loan approval and first payment letters

We’ll email documentation to your Credit Planning Consultant and hold any documents that need to be mailed until after postal service resumes.


Mortgage-related cheques

We‘ll send cheques via courier to your mailing address.


Tax bill payments

We’ll send cheques for tax bill payments to your municipality by courier.


Discharge documents

We’ll hold any documents that need to be mailed until after postal service resumes.